PRIVACY POLICY
Introduction
Wainwrights Bag & Tag is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
By using this website or placing an order, you agree to the terms of this Privacy Policy.
How We Collect Information
We collect information when you:
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Place an order
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Contact us by email
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Use the contact form
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Browse the website (cookies)
Legal Basis for Using Your Data
Under UK GDPR, we process your data on the following bases:
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Contract: to process and deliver your order
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Legitimate interest: to respond to enquiries and improve our services
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Consent: for cookies (where applicable)
Who We Share Your Data With
We only share your information with trusted service providers who help us run the business:
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Wix (website hosting)
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Payment processors (for secure checkout)
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Royal Mail or courier services (to deliver your order)
We do not share your data with third parties for advertising or marketing.
What Information We Collect
We collect the following information when you interact with our website:
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Name
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Email address
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Postal address
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Order details
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Messages you send us (e.g., via email or the contact form)
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Basic website usage data (via cookies)
We do not collect or store your payment card details.
Why We Collect Information
We use your information to:
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Process and deliver your order
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Contact you about your order
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Respond to enquiries
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Improve our website and customer experience
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Meet legal and tax obligations
We do not sell or share your data for marketing purposes.
Where Your Data Is Stored
Your information may be stored on secure servers outside the UK, depending on Wix’s hosting locations. All storage complies with UK GDPR requirements.
How Long We Keep Your Data
We keep:
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Order records for up to 6 years (for tax and accounting purposes)
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Enquiry emails for up to 12 months
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Website analytics data for a short period, as managed by Wix
Cookies
This website uses cookies to improve your browsing experience and help us understand site traffic. You can control or disable cookies through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Your Rights
You have the right to:
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Access the personal data we hold about you
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Correct inaccurate information
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Request deletion of your data
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Object to certain types of processing
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Make a complaint to the ICO (Information Commissioner’s Office)